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Discussion topic: Sky Go App not working on Mac

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This message was authored by mbruces123 This message was authored by: mbruces123

Sky Go App not working on Mac

Sky go app won't open on my Mac, instead I get a pop-up 'problem report' with a load of code saying that sky go quit unexpectedly. I have uninstalled the app and reinstalled it multiple times but the same thing keeps happening. Really terrible from Sky and the fact that there's not a proper customer care team that you can speak directly to is ridiculous!

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky Go App not working on Mac

Posted by a Sky employee

Hi @mbruces123 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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