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Discussion topic: There has been a problem connecting to the Sky Go network. Please try again later. Error 0-01

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This message was authored by Net23 This message was authored by: Net23

There has been a problem connecting to the Sky Go network. Please try again later. Error 0-01

Hi I am looking for help with this error message on my laptop '

There has been a problem connecting to the Sky Go network. Please try again later. Error 0-01 '

Sky go still works on my phone but I can't access anything from my laptop. I have tried reinstalling the app and rebooting the device but doesn't work.

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This message was authored by caesarome This message was authored by: caesarome

Re: There has been a problem connecting to the Sky Go network. Please try again later. Error 0-01

Posted by a Superuser, not a Sky employee. Find out more

@Net23 

On your laptop are you signed in with the correct details ?

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Net23
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This message was authored by Net23 This message was authored by: Net23

Re: There has been a problem connecting to the Sky Go network. Please try again later. Error 0-01

I don't know how to check my credentials as I just click on to open Sky Go it then comes up with checking for updates and then the error message

Net23
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This message was authored by Net23 This message was authored by: Net23

Re: There has been a problem connecting to the Sky Go network. Please try again later. Error 0-01

I going to try and uninstall again hopefully it will let me put my username and password in

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