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Discussion topic: Skgo error code 0-01

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Avatar for Jay5
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This message was authored by: Jay5

Message posted on ‎26 Aug 2023 07:29 AM

Skgo error code 0-01

I'm having issues with skygo error code 0-1 can you please fix this 

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Avatar for MightyQuinn
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This message was authored by: MightyQuinn

Message posted on ‎26 Aug 2023 07:57 AM

Re: Skgo error code 0-01

Posted by a Superuser, not a Sky employee. Find out more
@Jay5 wrote:

I'm having issues with skygo error code 0-1 can you please fix this 

Hi @Jay5   Sky Go has its own community https://helpforum.sky.com/t5/Sky-Go-Apps/bd-p/skygo

By the way, you are not talking to Sky, just other customers.  You could try the usual fixes like uninstaling the App and loading it again.  As it uses your broadband router, perhaps reboot it to refresh its DNS.

Welcome to the Sky Community

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This message was authored by: caesarome

Message posted on ‎26 Aug 2023 10:14 AM

Re: Skgo error code 0-01

Posted by a Superuser, not a Sky employee. Find out more

@Jay5 

Are you signed in with the correct Sky ID as I believe that error is a wrong subscription one so are you new to Sky or a returning customer who has been away for a year or more ?

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