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Discussion topic: Setting sky box to record from SkyGo mobile app

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Avatar for PC132
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This message was authored by: PC132

Message posted on ‎14 Aug 2024 09:29 AM

Setting sky box to record from SkyGo mobile app

Hi
Can't find a definitive on this. I as recently asked to upgrade to SkyQ as my old Sky+ box was old and Sky were going to stop supporting it. I've been trying to record things on my SkyQ box but setting it up from my SkyGo mobile app but it isn't working. I've googled and wanted to check as I don't have a definitive.

Is it true that, unless you have multiroom that you can't set your SkyQ box to record from your mobile SkyGo app?  

 

Very annoying if so. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎14 Aug 2024 10:25 AM

Re: Setting sky box to record from SkyGo mobile app

Posted by a Superuser, not a Sky employee. Find out more

You do not need multiscreen room to set remote recordings from the app but this might be in issue with your viewing card as you will have been sent a new one so would you like the messaging team to help you via here with this ?

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