Sky Go Issues on Xioami tablet and phone

[Breadmore316]

I am currently preparing for a holiday away, and would like some films and tv shows to watch on route. Slight issue is the app on both my Xiaomi phone and tablet appear to not want to stream films or download them. When I stream I get an error [2001] and downloading just states it has failed.

I have tried the following:

• Restarting Phone
• Restarting the app
• Deleting and reinstalling the app
• Connecting and disconnecting the wifi

Interesting this only appears to be for cinema and tv shows, I can watch live tv.

Any help would be appreciated.

[caesarome]

Are you still in the UK when these errors are occurring?

[Breadmore316]

Hi, I am currently in the UK trying to sort it before I travel. 

[caesarome]

Have you tried streaming via mobile data to see if it works ?

[Breadmore316]

Yep on my phone, advert plays then fails to play movie or download. Tablet is WiFi only.

[caesarome]

Is the apps on both devices up to date ?

[Breadmore316]

Everything is up to date, have randomly tried today and it appears to be downloading (slightly odd). Any idea why I can't watch super mario bros movie on sky go?