This discussion topic has been answered Discussion topic: SKy Go App Not Working
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Message posted on 16 Feb 2026 08:56 AM
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Few days ago, I noticed the Sky Go app no longer shows anything relating to the Sky Q box. I can no longer see what has been recorded or what is scheduled to record. Is this something that has been removed in the latest update? You'd think it wasn't connected to my Sky Q box as when I go on to the TV guide, it only shows either 'watch on phone' or 'record to sky box'.
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Message posted on 16 Feb 2026 01:27 PM
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That is correct @Dave1976 @as you have to have multiscreen in place so the app can access your Sky Q box.
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Message posted on 16 Feb 2026 09:51 AM
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Re: SKy Go App Not Working
Have you cancelled multiscreen from your TV package ?
If someone has helped you then please click on the LIKES button in their post.
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Message posted on 16 Feb 2026 10:27 AM
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Re: SKy Go App Not Working
@caesarome yes I have. Is that why as the option isn't even on the app?
Message posted on 16 Feb 2026 01:27 PM
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That is correct @Dave1976 @as you have to have multiscreen in place so the app can access your Sky Q box.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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