SKY Go javascript error

[MaroochyDazza]

Hi

I signed up for Sky today and tried to install Sky Go on laptop with Windows 11 and have this error message above. I have tried to delete files and uninstall but the Sky go folder won't delete from my computer and I can't re-install.

Anyone know what i need to do? Pretty annoying tbh

[andrewja1]

Was there any answer to fix this?

[Kathcads]

I have just had the same error message and can't uninstall the program to reinstall it.

[MaroochyDazza]

Nobody replied ..?

[Garry18]

Also having the same problem

[mollymo2005]

Any answers to this yet, having the same problem, Thanks

[Mark1408]

is there any answer to this? I have the same problem

[Mark1408]

I have had the Sky Go app for 5 years on my laptop using Windows 10 and recently tried to use Sky Go when it asked for an update.

When trying to update the app it comes up with an error message full of code.

When trying to delete the app it does not allow you to, even using 'run as administrator' it presents with the same below error message

how do i get sky go to work?

I would appreciate ifa member of the sky team can escalate this post and deal with me directly please.

thank you!

[caesarome]

Has anyone contacted the apps team about this, their email address is apps@sky.uk

[ronaldmcdonald]

I AM GETTING A JAVASCRIPT ERROR WHEN TRYING TO LAUNCH THE APP, SORT IT OUT

[KieranR97]

I have and they are about as useful as a chocolate fireguard.

It needs proper investigation

[jmegml]

Right click your Sky Go shortcut and "Open file location" and then delete SkyGo. This should let you re-install it. I was having the same issue and this has worked for me.

[KieranR97]

Worked, brilliant thanks!

[Linty1]

 me too. ready to throw dvice out of window

[Marco_N]

what does it mean "delete sky go" ? Shall I delete the exe file?