SKY GO does not load on windows

[Simon1237]

I have just downloaded the Sky Go app from here: https://www.sky.com/watch/sky-go/all

When I install the application it keeps crashing and so it's completely unusable. 

I have tried redownloading the app and restarting my laptop but this does not work.

[HP+Compaq]

I have the same issue. Tried all the fixes suggeted but getting no where. Does SKY have any solutions as they are the people we pay for this service.