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Discussion topic: SKY GO Crashing

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This message was authored by: John691944

SKY GO Crashing

Why does sky go crash with error code ppe 4002 on my windows 11 pro desktop?

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This message was authored by: John691944

Re: SKY GO Crashing

I also add SKY Go has been working on this desktop until very recently.

This message was authored by: caesarome

Re: SKY GO Crashing

Posted by a Superuser, not a Sky employee. Find out more

Give this a try:

 

Right-click on the Sky Go app and click on Compatibility.
Go to change settings for all users at bottom of pop-up.
Check the boxes "Run as administrator" AND the box beneath that says "Register this Program for Restart".
Click Apply.
This should take you to a screen where you have to sign into your Sky account.

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This message was authored by: John691944

Re: SKY GO Crashing

Thanks for the reply.

Did as suggested.

Sky go opens

Checks for updates

gives error message screen

open cookie choices screen

I make selection

SKY Go crashes

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