This discussion topic has been answered Discussion topic: Removing a device from skygo
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Message posted on 15 Jul 2025 07:53 PM
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I'm trying to remove a device from my skygo. I removed it but the next day it's being used again , how can I remove it permanently
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Message posted on 15 Jul 2025 08:28 PM
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If you believe someone is using it then first change your password:
https://skyid.sky.com/resetpassword/
Then go to this link:
https://skyid.sky.com/authorise/manage
If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off. This might not happen straight away but should do soon enough.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 15 Jul 2025 08:28 PM
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If you believe someone is using it then first change your password:
https://skyid.sky.com/resetpassword/
Then go to this link:
https://skyid.sky.com/authorise/manage
If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off. This might not happen straight away but should do soon enough.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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