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Discussion topic: Recordings stop playing in sky go

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This message was authored by Chauncy This message was authored by: Chauncy

Recordings stop playing in sky go

When I play back recordings in sky go, ( on iPad) after a couple of minutes it stops playback saying not connected to sky q box. I have deleted the app and started again. 
But has made no difference. 
any help gratefully received. 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Recordings stop playing in sky go

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting you Sky Q box?

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Chauncy
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This message was authored by Chauncy This message was authored by: Chauncy

Re: Recordings stop playing in sky go

Switched box off, rebooted everything.

can watch live Tv (not bbc1 or 2) 

 

anything recorded just doesn't work for longer than a few minutes. 

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