0

Discussion topic: Recently paid for Sky Sports package but asking to upgrade

Reply
Avatar for NLondon
Level 1 icon
What's this?
This message was authored by: NLondon

Message posted on ‎01 Nov 2025 06:13 PM

Recently paid for Sky Sports package but asking to upgrade

I recently purchased the Sky Sports package, but I still can’t watch any of the sports channels it keeps telling me to upgrade even though I’ve already paid. I contacted Sky and they’re aware of the issue, but they couldn’t tell me when it will be fixed. Is anyone else experiencing this problem?

Report post
Post 1 of 6
372 Views
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎01 Nov 2025 07:18 PM

Re: Recently paid for Sky Sports package but asking to upgrade

Posted by a Superuser, not a Sky employee. Find out more

@NLondon 

What device is it that you are seeing the upgrade message ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 6
340 Views
0 Likes
Reply
Avatar for Elaine112
Level 1 icon
What's this?
This message was authored by: Elaine112

Message posted on ‎02 Nov 2025 07:34 AM

Re: Recently paid for Sky Sports package but asking to upgrade

I am trying to upgrade premier sports 

Report post
Post 3 of 6
271 Views
0 Likes
Reply
Avatar for NLondon
Level 1 icon
What's this?
Topic Author
This message was authored by: NLondon

Message posted on ‎02 Nov 2025 07:59 AM

Re: Recently paid for Sky Sports package but asking to upgrade

The TV issue has been resolved. I contacted Sky support again, and they completed some troubleshooting to fix it.

Report post
Post 4 of 6
259 Views
0 Likes
Reply
Avatar for Colliel769
Level 1 icon
What's this?
This message was authored by: Colliel769

Message posted on ‎03 Nov 2025 09:36 AM

Re: Recently paid for Sky Sports package but asking to upgrade

I stay in Scotland, not. North London and I never added sky sports - sort this out

Report post
Post 5 of 6
106 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎03 Nov 2025 10:13 AM

Re: Recently paid for Sky Sports package but asking to upgrade

Posted by a Superuser, not a Sky employee. Find out more

@Colliel769 

Are you saying you have access to Sky Sports via the Sky Go app ?

 

Btw, we are just customers here.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 6 of 6
93 Views
0 Likes
Reply
Reply