Sky go not working

[clerdutts]

Since Monday my sky go app will not allow me to edit users or access any channels.

it keeps saying something went wrong. Technical issue. Try again later. 
I've uninstalled apps, rebooted phones and iPads but nothing! 
Tried to delete users to reinstall. But it won't let me. 
Any ideas? 

[caesarome]

@clerdutts 

Try signing out of the app then reboot your device and then sign back into the app.

If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

[Cornaa]

Did you ever get this sorted 

[Kittyboo]

Mine is doing the same, I rang sky and they couldn't offer a solution. It's still not working - any advice would be great

[clerdutts]

Sadly I still haven't got this sorted!! 2 months now it's not been working. 

[JD109]

any one got a fix for this?

[caesarome]

@JD109 

Have you tried linking your account as per my earlier post in this thread ?

[JD109]

It's linked to an old email address and also there is a setting on the tv to allow to watch via sky go which it disables 

[caesarome]

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@JD109 wrote:

It's linked to an old email address 

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Then that could be your issue, so call Sky to see if they can link it to the correct one that should match your account.