I've tried using sky go recently and it keeps telling me to upgrade my subscription however it's included in my subscription does anyone know how do fix this issue?
Note: you have 48 hours to reply once you have the invite (if you don't reply in time your invite will be automatically closed). Once you have replied you might have a little wait for a team member to get back to you
I am Neurodivergent❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
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Posted by a Superuser, not a Sky employee. Find out more
Are you a Sky Q or Sky Glass/Stream customer ?
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Posted by a Superuser, not a Sky employee. Find out more
In that case you also need the Whole Home package on your account before you can use the app on a console.
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Posted by a Superuser, not a Sky employee. Find out more
The whole home sub isn't required to access Sky Go on a mobile or tablet but is on a console.
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