If the error is "unable to generate URL" then give this ago that was posted on here a few weeks ago by someone else who had the same issue and doing this fixed it for them:
1 - update the iPhone if there is an update available
2 - uninstal the MySky app and delete all data associated with the app
3 - restart your iPhone
4 - re-install the MySky app and select allow data operations on install
5 - log in with your Sky ID and give it another go.
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