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Discussion topic: No option to upgrade to sky go extra

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This message was authored by Michael1943 This message was authored by: Michael1943

No option to upgrade to sky go extra

So for some reason sky go stopped working on our Xbox one. I've looked online and it says you need to upgrade to sky go extra but there is no option on my account. I only have 2 devices registered and can have up to 6. Any ideas?

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: No option to upgrade to sky go extra

Posted by a Superuser, not a Sky employee. Find out more

@Michael1943   Check the vip section of the MySky app and see if it's available as a vip reward if not give sky a call and they should be able to apply it


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This message was authored by caesarome This message was authored by: caesarome

Re: No option to upgrade to sky go extra

Posted by a Superuser, not a Sky employee. Find out more

@Michael1943 wrote:

So for some reason sky go stopped working on our Xbox one


@Michael1943 

What is happening, is it asking you to upgrade and if so have you made any changes to your account recently ?

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