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Discussion topic: My Sky programmes on my iPad won't work when I have my Norton VPN running

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This message was authored by JR51 This message was authored by: JR51

My Sky programmes on my iPad won't work when I have my Norton VPN running

My Sky programmes and Paramount programmes work on my iPad but won't work when I have my Norton VPN.  I receive the following error message.  Sorry an error occurred.  Please check your internet connection and try again.  

 

There is nothing wrong with my internet connection, through Sky Broadband, and I have the same poroblem when at another location where the broadband is provided by TalkTalk.

 

The VPN does not affect Apple TV.