Being asked to do a manual software update as issues with viewing sky go away from home, do you loose your recordings on software update if done manually
Posted by a Superuser, not a Sky employee. Find out more
You can only view your recordings when you are on the same internet connection that your box is on. If you want to view them away from home then you need to download them to Sky Go when you are at home,
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Posted by a Superuser, not a Sky employee. Find out more
@Nicky+BrownIf you are trying to access your recordings from away from home unfortunately you can't to do this you have to be on the same Internet connection. You can download recordings to another device before you leave and then watch the download.
Posted by a Superuser, not a Sky employee. Find out more
You can only view your recordings when you are on the same internet connection that your box is on. If you want to view them away from home then you need to download them to Sky Go when you are at home,
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
@caesarome that's not what Sky have said, they said if you are signed in on skygo away from home and connected to another internet connection, you should be able to watch your recordings, you only need to download if you will not have any access to the internet !
@bob1234that's not what Sky have said, they said if you are signed in on skygo away from home and connected to another internet connection, you should be able to watch your recordings, you only need to download if you will not have any access to the internet !
Posted by a Superuser, not a Sky employee. Find out more
To back up what @bob1234 has said they are wrong in what they told you.
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they said if you are signed in on skygo away from home and connected to another internet connection, you should be able to watch your recordings,
That would require a Sky box to be able to render local content into a format suitable for streaming and then output it over your home internet connection, which Sky hardware absolutely cannot do. The only relatively widely available domestic device ever capable of such a thing was the now departed 'Slingbox' which had to significantly reduce resolution and could not handle encrypted commercial material.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
