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Avatar for Sue613
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Message posted on ‎28 Feb 2025 11:54 AM

Manage devices restricted

When I try to access Manage devices it says 'this page is restricted'

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Avatar for caesarome
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Message posted on ‎28 Feb 2025 01:38 PM

Re: Manage devices restricted

Posted by a Superuser, not a Sky employee. Find out more

@Sue613 

Give this a try:

 

https://www.sky.com/productsettings/tv

 

Select "Manage Device" against whatever you want to remove then scroll down to "Remove Device".

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Avatar for AndrewF_UK
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Message posted on ‎28 Feb 2025 12:20 PM

Re: Manage devices restricted

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Hi @Sue613 how are you getting to "Manage devices"? I'll see if I can replicate the problem.

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Message posted on ‎28 Feb 2025 01:26 PM

Re: Manage devices restricted

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@Sue613 

Can you view your bill via the MySky app or online here:

 

https://www.sky.com/bill/tv-broadband-talk

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Message posted on ‎28 Feb 2025 01:32 PM

Re: Manage devices restricted

Hi, yes am able to view the bill

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This message was authored by: caesarome Answer

Message posted on ‎28 Feb 2025 01:38 PM

Re: Manage devices restricted

Posted by a Superuser, not a Sky employee. Find out more

@Sue613 

Give this a try:

 

https://www.sky.com/productsettings/tv

 

Select "Manage Device" against whatever you want to remove then scroll down to "Remove Device".

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎28 Feb 2025 01:41 PM

Re: Manage devices restricted

Thanks you, that has worked 

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