Lots of films not available

[Dallybally]

Hi. Loads of films are showing on sky go, but when I click on most of them it says "this show is not available to watch on sky go".

I'm on stream, not Q, should it not only show me what's available? And why so many? I don't think I've ever seen that before but now it seems 75% of films are like this. 

They are on normal sky cinema, not pay per view or whatever.

Any ideas?

[Anonymous]

@Dallybally Are you a Sky Cinema subscriber?

[Dallybally]

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@Anonymous wrote:

@Dallybally Are you a Sky Cinema subscriber?

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Yes, it's maybe more like 50/50 that are available or not but I've never seen anything unavailable before. If it is on sky cinema shouldn't it work?

[Anonymous]

@Dallybally My best guess is that it's to do with you being a Stream customer and not a Q customer. Sky Go hasn't really been tied into Stream and Glass services in the same way Q was. 

Beyond that, you may have to contact Sky for a definitive answer. 

[caesarome]

@Dallybally 

Can you give some examples ?

[Dallybally]

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@caesarome wrote:

@Dallybally 

Can you give some examples ?

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Just clicking from homepage on gladiator 2, that's not available, and it brings up lots of similar films. 300 is available, 300 2 (or whatever it is called) is not, Raiders of the lost ark is available but temple of doom isn't. They all show as tiles but about half just say not available on sky go when I click on them. I logged out and back in just in case, still the same. 

[caesarome · Accepted solution]

@Dallybally 

Not sure what is happening as I just tried those films you posted and they all work for me. Have you tried using the search then accessing the film from the search result link instead of using the tile on the homepage.

[Dallybally]

They work that way, thanks a lot. What's going on though? Why not work through the tiles they publicise on home page? I'll ask sky and at least I can work around it. Thanks again.