Discussion topic: Sky Go not working on Console despite having sky Q Multi screen

This message was authored by: PAL7 · ‎07 Jul 2025

Last week I was able to use sky go on my PS5 however overnight I've started to get an error message saying I need to upgrade to sky Q multiscreen (even though we already have that package)

customer service suggested this was an app error yet gave no idea as to if/ when it would be fixed. would be grateful if anyone could help/ let me know if this is a common issue?

This message was authored by: caesarome · ‎07 Jul 2025

@PAL7

Have you got Sky Go Extra on your account as this that is needed before you can use the app on a console. As you have multiscreen then Sky Go Extra is free.

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Discussion topic: Sky Go not working on Console despite having sky Q Multi screen

Sky Go not working on Console despite having sky Q Multi screen

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