0

Discussion topic: I cannot watch Sky Sports live on my new secondhand computer. Can anyone help?

Reply
This message was authored by SharonB This message was authored by: SharonB

I cannot watch Sky Sports live on my new secondhand computer. Can anyone help?

Hi
I have recently bought a refurbed laptop and cannot get Sky Sports live channels on the device.
The details of my laptop are:
 
-HP HP ZBook Studio G3
-intel® Xeon(R) CPU E3-1505M v5 @ 2.80GHz × 8
-Ubuntu 22.04.3 LTS
 
Can anyone help with what might be a compatibility issue please?
 
Thanks
 
Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: I cannot watch Sky Sports live on my new secondhand computer. Can anyone help?

Posted by a Superuser, not a Sky employee. Find out more

You haven't said what is happening when you try to watch a live sports channel via Sky Go ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
SharonB
Topic Author
This message was authored by SharonB This message was authored by: SharonB

Re: I cannot watch Sky Sports live on my new secondhand computer. Can anyone help?

Sorry.  If I go to sky sports website, log in with Virgin Media I am unable to watch the live channels.  It says 'content not available on this device'.  I can watch it on my Google Pixel phone though.  Any ideas? 

This message was authored by caesarome This message was authored by: caesarome

Re: I cannot watch Sky Sports live on my new secondhand computer. Can anyone help?

Posted by a Superuser, not a Sky employee. Find out more

As you are a Virgin Media customer you will need to contact them as we can't help you on here as this is a site where Sky customers help each other so hopefully Virgin can help you with this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
SharonB
Topic Author
This message was authored by SharonB This message was authored by: SharonB

Re: I cannot watch Sky Sports live on my new secondhand computer. Can anyone help?

I have a sky sports package through Virgin Media.  

I think this is a Sky compatibility issue which I need to work out through Sky rather than Virgin.

Is anyone able to offer advice please?  Thanks 

This message was authored by caesarome This message was authored by: caesarome

Re: I cannot watch Sky Sports live on my new secondhand computer. Can anyone help?

Posted by a Superuser, not a Sky employee. Find out more

Virgin might need to reset your devices which is why you will need to contact them.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
SharonB
Topic Author
This message was authored by SharonB This message was authored by: SharonB

Re: I cannot watch Sky Sports live on my new secondhand computer. Can anyone help?

Ok thanks, I'll give them a ring

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion