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Discussion topic: I can watch Sky Go on my Ipad as it says I need to set up a device pin.

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This message was authored by SimonG3 This message was authored by: SimonG3

I can watch Sky Go on my Ipad as it says I need to set up a device pin.

It gives the instruction to go to go.sky.com and device pin. This link is dead and instead it takes me to My Sky on Sky.com. in there the product setting show me my device (Ipad) but there are no options to set up device pin. Another link in the virtual assistance said to go into My sky and select contents and ratings. Unfortunately it doesnt say where this is and I have checked every sub menu and there are no contents and ratings.

 

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: I can watch Sky Go on my Ipad as it says I need to set up a device pin.

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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