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Discussion topic: Firewall

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Avatar for Charlotte123456
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This message was authored by: Charlotte123456

Message posted on ‎02 Mar 2023 10:10 AM

Firewall

We are trying to unblock the SkyGo app for Mac on our school firewall. Please can you let me know what Ports you use and also if you have a list of IPs or URLs that we can add to make this work.

 

Unfortunately, I am unable to see what is being blocked from our logs.

 

We allow standard Internet traffic, 80 and 443 and this does not seem to be enough.

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎02 Mar 2023 10:22 AM

Re: Firewall

Posted by a Superuser, not a Sky employee. Find out more

Bit sus that a school would allow Sky Go to be used 🙃

I am Neurodivergent ❄ My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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This message was authored by: TimmyBGood

Message posted on ‎02 Mar 2023 10:33 AM - last edited: ‎02 Mar 2023 10:33 AM

Re: Firewall

Posted by a Superuser, not a Sky employee. Find out more

@Charlotte123456 

 

If you're sitting behind a Smoothwall appliance (typically in place for 'Prevent' compliance and safeguarding requirements) then I've been trying to get Go to function through one of those for about five years...

* * * * * * *

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BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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