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Discussion topic: Error code PFE 9903

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Familyleigh
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Error code PFE 9903

‎16 May 2024 11:48 AM

Getting error code pfe9903 on sky go on my laptop saying I am running video capture software. Any ideas?

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caesarome
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Superuser
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Re: Error code PFE 9903

‎16 May 2024 01:11 PM

Posted by a Superuser, not a Sky employee. Find out more

Is the Windows snipping tool open in the background because if it is then it will need closing as will anything running that can capture pictures, sound or video.

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markius
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Re: Error code PFE 9903

‎17 May 2024 11:32 AM

I've just started getting this issue too.

 

Sky Go really is a clowncar

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1234Axis
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Re: Error code PFE 9903

‎18 May 2024 06:48 PM

I am not using any Sky services on my lap top.
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caesarome
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Superuser
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Re: Error code PFE 9903

‎18 May 2024 07:27 PM

Posted by a Superuser, not a Sky employee. Find out more

@1234Axis 

It isn't Sky services that is causing this error as something is running in the background that can capture pictures, video or sound so open task manager and close down anything like the windows snipping tool that can capture any of these.

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ilikecoffee
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Re: Error code PFE 9903

‎21 Nov 2024 06:02 PM

thanks!! That worked 🙂

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