Error code PFE 9903

[Familyleigh]

Getting error code pfe9903 on sky go on my laptop saying I am running video capture software. Any ideas?

[caesarome]

Is the Windows snipping tool open in the background because if it is then it will need closing as will anything running that can capture pictures, sound or video.

[markius]

I've just started getting this issue too.

Sky Go really is a clowncar

[1234Axis]

I am not using any Sky services on my lap top.

[caesarome]

@1234Axis 

It isn't Sky services that is causing this error as something is running in the background that can capture pictures, video or sound so open task manager and close down anything like the windows snipping tool that can capture any of these.

[ilikecoffee]

thanks!! That worked 🙂

[CONNOR49]

Caesarome's advice helped me

[Daniel981]

I have no snipping tool open or any capture software open in the background. The cat was on the  display settings the other day but maybe need to reset them

[AlexAlex1111111]

Excellent, thank you for posting.

I was really puzzled. 

Alex

[Daniel981]

I have also just restarted my laptop and this has worked also