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Discussion topic: Error code 50-9-504

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Laura1001
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This message was authored by Laura1001 This message was authored by: Laura1001

Error code 50-9-504

‎24 Jul 2024 09:20 PM

I have sky go app on it iPad and just recently been unable to watch recordings. I get the above error. We have sky q. I have reset main box and WiFi

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: Error code 50-9-504

‎24 Jul 2024 10:14 PM

Posted by a Superuser, not a Sky employee. Find out more
@Laura1001 wrote:

I have sky go app on it iPad and just recently been unable to watch recordings

Have you made any changes to your TV package recently like cancelling multiscreen ?

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