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Discussion topic: Code 1310
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This message was authored by: bronze+pig
Message posted on 13 Dec 2025 07:29 PM
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Code 1310
When trying to watch something using sky cinema, I recieve error code 1310. I can use sky cinema on my sky glass tv, but not on sky go. I am certain that the accounts are the same, as the billing history is exactly the same.
Thanks for any help!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Dec 2025 07:55 PM
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Re: Code 1310
To confirm that you can view your bill here:
https://www.sky.com/bill/tv-broadband-talk
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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