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Discussion topic: Mac Sky Go - Headphone Bug

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This message was authored by razmataz1 This message was authored by: razmataz1

Mac Sky Go - Headphone Bug

Hi Team

 

Just want to flag a bug which I can't find a workaround for. 

 

If you start up Sky Go on a mac before plugging in standard ear/head-phones or connecting Airpods, if you then decide to connect headphones/airpods it doesn't recognise these have been plugged in and so you have to fully close the program and reload to get them to divert the sound to the external device I.e. Headphones etc. 

 

Can you flag this into the dev team please. 

 

Thanks

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This message was authored by caesarome This message was authored by: caesarome

Re: Mac Sky Go - Headphone Bug

Posted by a Superuser, not a Sky employee. Find out more

As we are customers here you can flag this to them yourself via this email address - apps@sky.uk

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This message was authored by A1231 This message was authored by: A1231

Re: Mac Sky Go - Headphone Bug

Not sure who this will help, but I have found a way to shift the audio! Try a print screen using command shift 4 - this will trigger a copyright based pause, then exit the screenshot. Voila, the sound will have switched audio sources! @razmataz1 

This message was authored by smifeejr This message was authored by: smifeejr

Re: Mac Sky Go - Headphone Bug

Hi @razmataz1 
I'm having exactly the same issue
I saw the workaround that was posted but wondered if anybody came back to you with a permanent solution?

This message was authored by Tomb24 This message was authored by: Tomb24

Re: Mac Sky Go - Headphone Bug

How ridiculous! Thanks for the workaround 👏

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