Cannot install sky go on Mac

[FBZ84]

I cannot install Sky Go on my Macbook. I am running MacOS Sanoma 14.5 which is the latest version. I download the Sky Go installer and open it. When it opens it says "Downloading Sky Go". It loads in full and then the dialogue box closes and Sky Go has not been installed, but nothing else happens. I've tried it a few time and have restarted the computer but nothing works. Can anybody help? 

[burndentrotter · Accepted solution]

I had the same problem on a new macbook air.

I right clicked on the downloaded file in the download folder.
Somewhere on there was Open using Rosetta, which I clicked
Then I ran the download and got a message asking if I wanted to download Rosetta

This downloaded and then Sky Go also downloaded.

Success & a happy 86 year old mother!

Hope it works for you.

[FBZ84]

@burndentrotter This worked! Thank you so much for the help!

[HanDen]

My son has a brand new Mac and can not download sky apps, please help. Need an idiots guide 

[MarkGoldsmith]

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@HanDen wrote:

My son has a brand new Mac and can not download sky apps, please help. Need an idiots guide 

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Which Sky apps are you specifically referring to?

Most Sky apps aren't compatible with laptop or desktops machines and are only for mobile devices.

[Ducky5]

Hello! I'm a new sky customer and have a MacBook Pro and can't download SkyGo. The installer box appears then disappears, following your advice I right clicked on it in downloads but I don't have an option for open with Rosetta. Do you have any other suggestions I could try? 
Thank you 

[Score_second]

Try right clicking in downloads, and then select get info...this should give you the option to select open with Rosetta! 

[Louise1505]

I had this problem and this last comment fixed it. Thank you!

[Nf881]

To install Rosetta which will help install SkyGo on a new MacBook you need to find an App in Finder and go to Get Info (I used Safari) and click on open with Rosetta. You then close Safari and reopen it and you will be prompted to download Rosetta if you haven't already done so. The SkyGo app then installs properly.

[Frederico1]

On macs. If your Sky Go installer just closes and doesn't install the application and you don't see the optio to open with Rosetta. 

Open the terminal and run:

sudo software update --install-rosetta

• The installer says this in the background. You can see this instruction if you open the installer manually. Rick click installer, show package contents, Contents, MacOS, Sky Go Installer.

[Kayourt]

I'm trying to install on a MacPro 6,1 Running Sonoma 14.6.1 via open core legacy patcher. The steps suggested on this thread have made no progress - any help would be appreciated. If I type the terminal commands it says 'conmand not found' for trying to install Rosetta. Thanks