Cannot install sky go on Mac

[AidanMcHugh1964]

Great tip - worked a dream on my new MAC.  Thank you so much.

[AshleyLivesey63]

Hi, Im running a macbook pro with an M3 chip on Sequoia 15.6.1 and cant download Sky Go, it starts then just stops with the app not loaded! 

ive tried to download rosetta but cant seem to get it done

any help?

[Robwill]

I have had similar  problem on the same machine (12.7.6) only in the last 2-3 weeks, Uninstalling and reinstalling did not help, but used Google Chrome as my browser for the Sky sports app and it worked fine. Fingers crossed it stays that way. 

[Bobb5]

Thanks Rob. Tried Chrome, but still didn't work. However, found previous suggestion (opening 'Go' in finder and emtying the sky go library and re-installing) and now it's working! It's a pity none of the people in 'customer support' at Sky seem to know about this fix.

[GoGetter]

This worked!!!! Thank you

[Martyn+Struebig]

Hi

I'm running Sequoia 15.7.1.   These Go/deleted fixes business hasnt worked for me.  I can delete all the files but the icon still appears in my Launchpad and the SkyGo icon appears in dock and the disappears.

Is it because I'm ahead in updates.  The installer puts it in my Users\Martyn\Application rather than my main applications.  Is that the issue?  Although if I move it, same issue.

Help please...