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This discussion topic has been answered Discussion topic: Cannot install sky go on Mac

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This message was authored by: AidanMcHugh1964

Re: Cannot install sky go on Mac

Great tip - worked a dream on my new MAC.  Thank you so much.

This message was authored by: AshleyLivesey63

Re: Cannot install sky go on Mac

Hi, Im running a macbook pro with an M3 chip on Sequoia 15.6.1 and cant download Sky Go, it starts then just stops with the app not loaded! 

 

ive tried to download rosetta but cant seem to get it done

 

any help?

 

This message was authored by: Robwill

Re: Cannot install sky go on Mac

I have had similar  problem on the same machine (12.7.6) only in the last 2-3 weeks, Uninstalling and reinstalling did not help, but used Google Chrome as my browser for the Sky sports app and it worked fine. Fingers crossed it stays that way. 

This message was authored by: Bobb5

Re: Cannot install sky go on Mac

Thanks Rob. Tried Chrome, but still didn't work. However, found previous suggestion (opening 'Go' in finder and emtying the sky go library and re-installing) and now it's working! It's a pity none of the people in 'customer support' at Sky seem to know about this fix.

This message was authored by: GoGetter

Re: Cannot install sky go on Mac

This worked!!!! Thank you

This message was authored by: Martyn+Struebig

Re: Cannot install sky go on Mac

Hi

 

I'm running Sequoia 15.7.1.   These Go/deleted fixes business hasnt worked for me.  I can delete all the files but the icon still appears in my Launchpad and the SkyGo icon appears in dock and the disappears.

 

Is it because I'm ahead in updates.  The installer puts it in my Users\Martyn\Application rather than my main applications.  Is that the issue?  Although if I move it, same issue.

 

Help please...

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