hDMI issue

[Mustafizur]

My Sky Glass is automatically leaving HDMI inputs and showing Sky content. It happens with both my PS5 and Fire TV Stick, across HDMI devices, and restarting only fixes it for a few minutes.

[Brill+Gill]

Hi @Mustafizur, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[Mark_a_f]

Hi i am having the same issue.

My children run the PS5 and after a few mins the screen switches from the ps5 to some random advert for an antiques show, same advert everytime. Sky glass 65inch and brsnd new PS5.

Tried restarting both ps5 and tv, ok for a few mins then happens again. 

Only started doing it about 4 days ago, also my tv dohnd randomly comes on in the middle of the night.

Its getting quite frustraiting.

Any help would be most greatful.

Cheers

Mark.

[LJB-C]

Hi @Mark_a_f 👋 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141