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Discussion topic: freezing progroms

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This message was authored by: Gazo2180

freezing progroms

every so often on any chanel my sky tv keeps freezing for 10-15 seconds 

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This message was authored by: Angel_Aka

Re: freezing progroms


@Gazo2180 wrote:

every so often on any chanel my sky tv keeps freezing for 10-15 seconds 


Have you checked your broadband connection to the TV? Sky Glass relies entirely on you providing it with a fast and stable connection, otherwise you'll experience issues such as freezing. 

Check the speed actually being received by running a network check from the get help menu on the Netflix app on the TV. You need a minimum of 25Mbps, but preferably a lot more, for Glass to have any form of reliability. 

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