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Discussion topic: complains

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This message was authored by: Debbie+19

complains

I've been on live chat and emailing and still not got this problem resolved 

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This message was authored by: Mark39

Re: complains

Posted by a Superuser, not a Sky employee. Find out more

You haven't told us what problem you're having. Note we're a customer Community, not Sky customer services.

This message was authored by: Robertchidgey

Re: complains

Nightmare no one gets back to you

This message was authored by: Robertchidgey

Re: complains

I want a callback by a supervisor 

This message was authored by: GD1

Re: complains

Posted by a Superuser, not a Sky employee. Find out more

@Robertchidgey wrote:

I want a callback by a supervisor 


That simply won't happen on the back of a community post from an unlinked account, no one at Sky knows who you are from a community login.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Laing1

Re: complains

Posted by a Superuser, not a Sky employee. Find out more

@Robertchidgey wrote:

I want a callback by a supervisor 


@Robertchidgey Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
This message was authored by: Mark39

Re: complains

Posted by a Superuser, not a Sky employee. Find out more

@Robertchidgey we might be able to guide you if you tell is why you need to speak to Sky?

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