@TeresaGrace
From the Sky website (it works, I've had to do it):
Switch tv to standby (either with remote, or with button on side of set)
Switch off at plug
Switch on at plug (no waiting necessary)
When red standby light comes on, press Home button on remote.
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Gen 1 and Gen 2 Sky Glass & 3 Stream Pucks. Virgin media M500 on hub 5x. Three sky mobile sims.
