Upgrade sky

[Jay-jay1]

I would like to trade in my sky glass tv and upgrade it to sky glass 2 or Air, is this a possibility please

[Fothergill1 · Accepted solution]

Hi @Jay-jay1 Unfortunately not.  You own the Glass Gen 1 TV outright and any payments you are making are simply paying off the loan amount to cover the purchase cost.  Your best option is to sell your Glass Gen 1 and  purchase a Gen 2.

Note that the resale value of your Gen 1 will not be very high. 

[Jay-jay1]

How can I find, how much I owe on my tv agreement please

[TimmyBGood]

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@Jay-jay1 wrote:

I would like to trade in my sky glass tv and upgrade it to sky glass 2 or Air, 

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Unfortunately the 'Swap' scheme which was announced at the Glass launch event back in October 2021 never arrived: realistically it was always going to be rather more challenging than posting back a mobile phone.