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Discussion topic: Un responsive
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This message was authored by: Polly2512
Message posted on 13 Dec 2025 07:11 AM
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Un responsive
My sky glass is unresponsive. No voice control, no remote. No error message just sitting on ste home page Turned off and on. Turned WiFi on and off. Ordered new remote after changing batteries twice. Any idea what to try next?
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This message was authored by: lettice
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Dec 2025 07:17 AM - last edited: 13 Dec 2025 07:18 AM
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Re: Un responsive
Have a read if this Sky help article, namely doing the recovery procedure on step 4 and a remote repairing;
Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Polly2512
Message posted on 13 Dec 2025 07:53 AM
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Re: Un responsive
Yep tried it still nothing
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