This is a Paradox!

[MarkGoldsmith]

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@Jporch316 wrote:

@stereohaven 

Never had an issue with running off wifi. I have VM hub5x with virgins own mesh pod system. 

Gen 2 is about 12 foot away from the router in the same room and pretty much picks up the the full 500mbs

I have a gen 1 in the attic room that runs fine on wifi and two pucks in separate bedrooms all again on wifi. 

inhave had two pucks replaced over the last 4 years due to software glitches but that process was pretty painless ......

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Agreed, my Glass has run perfectly over Wifi but when i used my stream puck in the same location i had to ethernet it up to resolve connectivity problems ( although i will admit that was 100% the location on the puck as i did position it on an enclosed shelf of a wooden TV cabinet ) and where my puck is now in my bedroom, it works perfectly via Wifi as its completely out in the open.

[Anonymous]

@stereohaven 

You've ordered it so you must give it a go @Jporch316 appears to have connectivity resolved but despite all my efforts everytime I power up it doesn't connect and that's over Ethernet, I power off press home and it connects 9/10.

Sky have been playing with menus too home screen is slightly better but I wish they'd stick to a layout and leave it everyday no every hour content is on the move but I have found the black background makes it far less busy looking and suits me.

I've heard there is further picture enhancements coming Sports Vivid is a rumour from a source, with some further tweaks in time for HBO Max launch.

I have agreed return had to give the usual month notice but retentions are knocking to stay 🤷‍

Part of me wants to stay see what the future brings and the deal I had fixed for 24 months was very good but the other half tells me how often do I have to faff about to watch something 🙄.

No system is perfect I've been in the industry too long to understand that but Sky niggles some 4 years on from launch should be sorted - surely!

Yes posts are generally negative because that's human nature but if you go through them it's the same half dozen faults constantly reported and seeking advice so why isn't Sky 4 years in getting to the bottom of it!

[stereohaven]

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@Anonymous wrote:

I've heard there is further picture enhancements coming Sports Vivid is a rumour from a source, with some further tweaks in time for HBO Max launch.

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There is a Sky "Big things are coming to Sky TV" event this month for the press and industry peeps.

Rumours are this is content and software related, not hardware, my best guess is we will learn more (or nothing) about:

• HBO Max
• Other content/partner relationships
• Any itv deal
• Software improvements/roadmap for TV products

Needless to say I also waited to order Sky Glass until a) the price was favourable and b) I could return it during the 30 day window if I heard something I liked/didn't like during that event! 

I'm not invited...

[stereohaven]

I won't go into detail, but Sky Glass Gen 2 was delivered today, updates and testing followed and Sky Q was back on just after 4 PM with collection of the Sky Glass arranged for Friday.

Didn't even open the puck, will never open a puck based on this experience. Feel dirty. Still, nice CS experience on the phone to Sky Livingston!

[Yoghurt]

@stereohaven  Yep Livingston is great with sky  nice people to speak to on the phone 

[Anonymous]

@stereohaven 

Oh!

So what happened there 🤔

[stereohaven]

@Anonymous 

Here was my day:

• Sky Glass Gen 2 arrived at 13:28
• Set up and updated by 13:52
• Testing and playing commenced
• Colour oversaturation in "Auto" very obvious
• "Vivid' and 'Extra Vivid" picture settings should be illegal
• Ran DSE test on YouTube - seen worse but it was there
• Could see banding when panning in darkish scenes in the latest episode of "A Knight of the Seven Kingdoms"
• Sound was solid to be honest
• Youngest (16), commented on the "poor picture" and "laggy performance moving around"
• TV continued to play random audio even after being turned off
• TV wouldn't turn on - twice
• Once I finished laughing, I called Sky
• Collection booked in for Friday, Sky Q back on by 16:11

I gave it a go and scratched the itch, but this is a great idea badly delivered.

[Anonymous]

@stereohaven 🤯

[Angel_Aka]

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@stereohaven wrote:

a great idea badly delivered.

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Totally agree. Glad you got to experience it! 

[Anonymous]

My return date is 13th Feb so I'm waiting for the 11th Feb announcements following the Sky event and my Now offer expires 18th Feb.

All to play for 😉

[Yoghurt]

@stereohaven  Never had issues I have the gen 1 yes done a few reboots refresh apps etc but nothing too awkward