Streaming problems

[Mabel19]

Programmes on all channels itvx, bbc, prime, keep stopping even on adverts also especially on Netflix streaming programmes keep going off and switching to Netflix app this has been happening for weeks and hasn't stopped 

[Jason-]

Hello @Mabel19,

Thanks for taking the time to join our Community and make your first post! 🥳

We're sorry that this is to report issues you're having with your channels and apps on Sky Glass. We'd like to help get things working better for you so I'll send you an invite to a private chat shortly and we can discuss this in more detail.
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-