Pin locked without putting the pin in

[Leemo33]

Hi, is anyone else having an issue with their pin is locked haven't attempted to put a pin in. Just me in the house so no one could've tried. It's longer than 10 mins too

[Jason-]

Hello @Leemo33, 

Thanks for taking the time to join our Community and make your first post! 🥳 

We're sorry to read that this is to report issues you're having with the PIN on your Sky Glass. I'll send you an invite to a private chat shortly and we can help you get things sorted.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-