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This message was authored by: Stuart193

Sky puck

I want to put a television in another room, I subscribe to sky glass but have now been informed I need a puck at £13 a month 

I only want to watch one tv at a time is there a way around this? I feel sky are trying to rip me off for even more money a month , I already pay £80

 


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This message was authored by: Stuart193 Answer

Re: Sky puck

Will be getting rid of this tv as soon as possible then

thankyou for your time

stuart

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This message was authored by: GD1

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Stuart193  You need a Whole Home subscription to watch on more than one puck/TV, the Whole Home sub allows up to 3 Glass TV's & 6 pucks to use your current subscription.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: lettice

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

In addition to what is mentioned above for the monthly Whole Home cost.

For the Whole Home pack, as well as having the ability to watch on multiple Glass TVs and pucks, with the Whole Home pack you can also watch on four devices at the same time on the Sky Go app and also watch Sky Go on your games consoles.

 

Also be aware, that when you order a Sky Stream puck, you may be charged a one off fee of £39.95.

This is not a refundable fee, but be aware that if anything happens to the puck, you will be allowed a replacement as long as you subscribe to a SKY TV pack.

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Avatar for Stuart193
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This message was authored by: Stuart193 Answer

Re: Sky puck

Will be getting rid of this tv as soon as possible then

thankyou for your time

stuart

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