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Discussion topic: Tv left behind but subscription cancelled

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This message was authored by: Nic183

Tv left behind but subscription cancelled

My ex left and cancelled his sky subscription but has left the Sky Glass TV behind. Can I take out a new subscription that will work on this sky glass tv? 

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This message was authored by: GD1

Re: Tv left behind but subscription cancelled

Posted by a Superuser, not a Sky employee. Find out more

@Nic183  You would need to take a TV subscription out in your name and reset the Glass TV to work with your new subscription. it would need to be treat as a 2nd Hand Glass TV and you need to follow the guidance here https://www.sky.com/help/articles/buying-sky-glass-second-hand

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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