Sky glass keeps losing internet connection

[AlanH6]

My Sky Glass TV is losing internet connection up to a dozen times a day and requires reconnection. There is nothing wrong with my broadband (Sky) and none of my other devices have this problem, including a tv in another room which runs off a Puck. It therefore seems to be a problem with the Sky Glass TV itself. I have rebooted the router and the tv on numerous occasions but this hasn't solved the problem 

[LJB-C]

Hi there @AlanH6, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[Alg47]

Having the same problem, have replaced router, tested speeds on another devices in the same spot as the TV and its not the router but sky won't help