0

Discussion topic: Sky Glass Gen2

Reply
This message was authored by: Wiltshireboy

Sky Glass Gen2

Watching Sky Glass Gen2 has two thin lines scrolling across the screen at the top left to right

 

 

Reply

All Replies

This message was authored by: Angel_Aka

Re: Sky Glass Gen2


@Wiltshireboy wrote:

Watching Sky Glass Gen2 has two thin lines scrolling across the screen at the top left to right

 

 


Give it a reboot and see if that clears it. 

This message was authored by: Gincap

Re: Sky Glass Gen2

Your first plan of attack is unplug from the mains , leave it 2 mins and power back up hopefully this will clear the fault. If not it is a call into Sky to discuss a replacement TV if still in the 2 year warranty. 

This message was authored by: TimmyBGood

Re: Sky Glass Gen2

Posted by a Superuser, not a Sky employee. Find out more

@Gincap wrote:

If not it is a call into Sky to discuss a replacement TV if still in the 2 year warranty. 


All Gen 2 sets will currently be covered.

 

Release was in February 2025.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply