Sky Glass FAQ
Sky Glass is a TV made by Sky, which delivers all of your Sky and App content over broadband. Sky Glass also boasts a built-in Dolby Atmos® speaker system to deliver 360° surround sound alongside its UHD HDR display.
Check out some FAQ's to help you learn a little more;
Can I have Sky Glass & Sky Q?
No, you can't have both Sky Q and Sky Glass in the same household.
Can I order Sky Stream on its own?
Yes. Check out more information here, or ask our community.
Will Sky Stream work with a projector?
Yes, as long as the projector supports HDMI input. Remember, you can decide in which room you place Sky Glass and any Sky Stream pucks based on what works best for your home setup.
What are the broadband speed requirements?
The minimum broadband speed requirement for Sky Glass is 10Mbps, we recommend a fibre connection to protect your picture quality.
If you’re planning on using a Sky Stream puck as well, then the minimum broadband speed is 15Mbps.
To watch in UHD the minimum broadband speed is 25Mbps.
We recommend that you check your broadband speed before deciding to buy Sky Glass, to make sure your broadband is fast enough for Sky Glass and all the other broadband services that you use in the home.
How many HDMI ports does a Sky Glass TV have?
Sky Glass has three HDMI 2.1 ports
Does Sky Glass have ARC (audio return channel)?
Yes one of the HDMI ports is ARC compatible
Where can I find more information about wall mounting Sky Glass?
See this link.
Can I connect my Bluetooth headphones?
Yes, you can connect a set of Bluetooth headphones. Go to, Settings > Bluetooth device > Add device
How do I change inputs?
Simply head into your 'Apps & Inputs' rail.
Do I own my Sky Glass TV?
Yes, you own your device. If you offer your TV to someone else, we don't currently activate Sky subscriptions on devices that are not purchased directly from Sky - see more info here.
How do I remove a show from the Playlist?
As everything in your Playlist is streamed, there is no need to remove individual episodes of a series. You can remove the entire series from your Playlist whenever you’d like by going into your Playlist, selecting the show, scrolling across, and selecting ‘Remove (Series)’ - the video below has more info (watch from 1 min 24 sec).
If my Sky Glass broke, would my Playlist be saved in the cloud?
Yes, all you'd need to do is sign into your new Sky Glass and you'll find all your saved TV waiting for you - just like a new phone.
Do you have more information about Playlist?
Check out this short video...
What is the Play Now rail?
Play now brings together things you have recently added to your Playlist, alongside things you've started to watch - it takes your viewing history into account - so if you have caught up with a show and the next episode becomes available, it will be presented at the beginning of Play now.
If a programme is only available to restart or watch live, this will only be displayed in Play now while it is broadcasting.
How do I remove shows from the Play Now rail?
You can’t manually remove items from the Play Now rail, but these will drop off over time as you watch and add more.
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