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Message posted on ‎18 May 2026 10:20 PM

Red hue

My sky glass tv has a red hue that is slowly creeping down my screen over last few weeks
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Message posted on ‎18 May 2026 11:22 PM

Re: Red hue

@Debsclark wrote:
My sky glass tv has a red hue that is slowly creeping down my screen over last few weeks

If a reboot doesn't fix it then call Sky & ask for a replacement under warranty. The warranty is only 2 years from delivery so if you've had it longer than that then you'll need to pay for a replacement as screen issues cannot be repaired on Sky Glass. 

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Message posted on ‎18 May 2026 11:22 PM

Re: Red hue

@Debsclark wrote:
My sky glass tv has a red hue that is slowly creeping down my screen over last few weeks

If a reboot doesn't fix it then call Sky & ask for a replacement under warranty. The warranty is only 2 years from delivery so if you've had it longer than that then you'll need to pay for a replacement as screen issues cannot be repaired on Sky Glass. 

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Message posted on ‎19 May 2026 02:16 AM

Re: Red hue

Posted by a Superuser, not a Sky employee. Find out more

@Debsclark  Your post has been moved from the Sky Q board as you have stated you have Sky Glass.

 

These are 2 different systems.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Debsclark

Message posted on ‎19 May 2026 06:06 AM

Re: Red hue

Thanks thought that may be case 

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