Query ordering Sky Glass Gen 2 online

[StevenNT]

This is problaby an elementry question but no harm in checking.

I'm a current Sky Stream user with 3 pucks around the home.  I'm potentially looking at ordering Sky Glass Gen 2 online, quick question would this add to my account as another and main device or best to phone up?

Also do I need to return the puck that will become dormant or can I keep it to one side in case I have a use for it like putting into a spare room if a cheap TV comes along or something.

Thanks

[GD1 · Accepted solution]

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@StevenNT wrote:

This is problaby an elementry question but no harm in checking.

I'm a current Sky Stream user with 3 pucks around the home.  I'm potentially looking at ordering Sky Glass Gen 2 online, quick question would this add to my account as another and main device or best to phone up? Either as your subs won;t change as your adding another device to the account, The Glass Gen 2 would only become a primary device if you asign it in your account after setting iot up.

Also do I need to return the puck that will become dormant or can I keep it to one side in case I have a use for it like putting into a spare room if a cheap TV comes along or something. You would need to return the puck  if you cancel your subs so best to keep hold of it

Thanks

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[StevenNT]

Thanks for letting me know.  I have gone ahead and ordered the Sky Glass TV and will keep the puck to oneside for sake keeping afterwards

[Jporch316]

Once you receive your gen 2 probably best to make it your primary device .... you can do this in the MySky app