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Discussion topic: Help

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Avatar for Jasoer
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This message was authored by: Jasoer

Message posted on ‎04 Mar 2025 10:46 PM

Help

Hi I have to keep rebooting the hun every day no other device is affected apart from our sky glass tv. The checker says all good but the internet will not connect to tv keepsssaying there is a problem try again.... grr this is so frustrating please help 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎05 Mar 2025 11:00 AM

Re: Help

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jasoer 

 

Some things to try would be good into settings > system management> start up and standby and turn ON "Networked Standby mode" and turn OFF "Overnight power save".

 

This will ensure your glass stays connected to the network even when not in use.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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