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[-ray--]

Been away got back and tv keeps saying technical fault and won't play any channels just you tube and BBC I player got 2 glass tvs old one is working fine new isnt

[Jason-]

Hello @-ray--, thanks for taking the time to post on our Community and sorry to see you're having problems with your Sky Glass 😕

I'll send you an invite to a private chat shortly and we can help you get things sorted. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-