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Discussion topic: Moving home

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This message was authored by: Sam-123

Moving home

Hello I have tried sorting out a moving home the app and the website isn't working any one can help me or point me in the right direction to do it Thank you
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This message was authored by: TimmyBGood

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@Sam-123 

 

Sky Glass (where you posted) doesn't require a Home Move.  Are you trying to book a move for Sky Broadband?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Sam-123

Re: Moving home

No just trying to sort out a home move am already with sky but want to change my address on it 

Thank you 

This message was authored by: TimmyBGood

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@Sam-123 

 

Notifying Sky of a change of address for a Sky Glass subscription doesn't go through the Home Move process: that's for broadband (to cancel the service at the current address and activate a new circuit) and satellite television (to book installation or modification of the dish)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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